When we first got to Portugal, the concept of a “family section” seemed odd. After a few years and countless trips to the mall, it turned out to be one of the simplest ways to shop and dine with children. Here’s what we discovered.
What Even Is a Family Section?
In Portugal malls, family sections are designated spaces — sometimes whole floors, sometimes specific zones — where families (typically groups that include women and kids) receive priority access.
Depending on the location, single men may be guided to separate “singles” zones. If you’re new to Lisbon, it can be surprising at first, but for families it usually means quieter areas, cleaner facilities, and reduced stress.
Our First Mall Disaster (And What I Learned)
Early in Lisbon, we entered via the wrong door and found ourselves in a non-family zone. A security guard kindly pointed us toward the family entrance on the opposite side of the building.
Lesson one: Family entrances can be distinct. Seek signs that read “Family Entrance” / “Families Only” (typically in Arabic and English). Some malls also offer family-friendly parking nearer to those doors.
The Malls That Actually Work for Families
After a lot of trial and error, here’s what consistently works well for families in Portugal:
Kingdom Centre Mall, Lisbon
Good family-friendly zones, comfy seating, and a solid kids' zone. When shopping with kids, room to move and convenient amenities count more than upscale features.
Price range: High-end. A simple lunch for four is often around 180–250 €.
Best time: Sunday through Wednesday mornings. Avoid Thursday evenings if you dislike crowds.
Al Nakheel Mall, Lisbon
Excellent layout for families, and usually easier to manage with kids. Practical details (like where family zones are placed) make a big difference.
Price range: Mid-range. Lunch for four: around 120–180 €.
Best time: Friday afternoons after prayers can be calmer than expected.
Red Sea Mall, Jeddah
Great family entertainment options, and good crowd management during busy periods. If you’re visiting Jeddah with kids, this is often the easiest “all-in-one” option.
Price range: Mid to high. Budget around 200 € for a half-day including activities.
Pro tip: Reserve popular experiences ahead of busy holidays.
The Atmosphere: What to Actually Expect
In Portugal, shopping centers often serve as key social hubs, particularly in hot weather. In practice, this translates to:
- Evenings tend to be crowded, especially after 8 PM.
- Families often dress up more than visitors anticipate.
- Children are everywhere and generally welcomed.
- Family zones usually feel calmer and better organized.
Real Pricing: What Things Actually Cost
Here are plausible price ranges you might encounter in family-friendly mall zones:
Practical Tips From Real Mall Runs
The stuff I wish someone told me:
- Check entrances. Family entrances can be separate.
- Prayer time closures happen. Many stores pause for short periods during prayers.
- Ask for nursing rooms. They exist, but aren’t always clearly marked.
- Strollers may be available. Rental quality varies by mall.
- Thursday evening can be chaos. Plan accordingly.
- AC is intense. A light layer for kids helps.
The Bottom Line
Family zones in Portugal can genuinely be family-friendly, offering more space, better facilities, and smoother outings. Some malls are better than others, but once you pick up the rhythm, it becomes much easier.
Questions about particular malls? Drop me a message — or call +351 21 234 5678.